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FAQs

How do I place an order and when will I receive confirmation?

You may place your order using the link below.
Order confirmations typically take 3–5 working days

Order Link:
https://fabrocraftexports.com/contact-us/

How to place an order and how long will it take to get a confirmation of the order?

We currently provide the following fabric options:

Cotton
Poly–Cotton
Poly–Viscose
Polyester

Do you deliver International?

At the moment, international shipping is not available.
However, we are working on enabling this service soon to deliver our premium, cost-effective uniforms worldwide.

What are your available payment methods?

We accept the following payment options:

Google Pay
PhonePe
Credit Card
Debit Card
Cash / Cheque

What are your cancellation and return policy?

Kindly refer to our detailed cancellation and return policy available in the link below.
For clarifications, please contact our Customer Service team at +91 7558822333

Do you have Express delivery available?

Yes, express delivery is available for specific order types.
Please contact Customer Service at +91 7558822333 to know minimum order quantity, construction details, and delivery timelines.

Queries on customized items

a) Can customised items be returned?

Customized items cannot be returned as they are made-to-measure.

Please double-check all details before production begins.

If the product arrives damaged, we are happy to exchange it within 5 working days of delivery.

For help, call Customer Service at +91 7558822333

b) Can customised items be cancelled?

Customized items may be cancelled within 5 days of order confirmation, as per our cancellation policy.

(Policy link to be added once available.)

c) How long does customization take and how are charges calculated?

Customized items take longer than ready-made products.

Our team ensures all deadlines are met, provided requirements and timelines are clearly communicated at the time of order.

Customization charges vary based on design complexity and finishing requirements.

For details, contact +91 7558822333.

d) What customization techniques do you offer?

We provide the following printing techniques:

Sublimation Printing
Digital Printing
Sticker Printing

How can I have my company’s logo embroidered on my uniforms?

To embroider your company logo, please provide the artwork in PSD, AI, or PDF formats.

Can I modify my order after the order has been placed?

Yes, modifications are allowed within 24 hours after order confirmation.

Do you replace items which are damaged or incorrect when delivered?

Yes, we replace items that are damaged or wrongly delivered.
The item must be returned within 5–6 business days.

How do I contact Customer Services?

You can reach our Customer Service team at +91 7558822333
We are available Monday to Saturday, 9:30 AM to 8:00 PM (IST).

Do you have product sampling?

Yes, product sampling is available for orders of 50 units or more.

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